On-Site Tech Support

Providing Hands-On Experience When Your Hardware Requires Hands-On IT Support

G6’s on-site IT support provides in-person specialists in your time of need. Our expertise and hands-on experience help minimize downtime and streamline any support services your Fort Wayne area business requires.

On-Site IT Support in Fort Wayne, Indiana and Beyond

At G6, we’ve built our business model around providing attentive customer service. As a managed service provider, the majority of the IT support we provide is remote. However, some situations require in-person support services. For example, if you find yourself deep in the muck of a disaster recovery or need computer repairs for your business to operate, our on-site tech support can provide quick and efficient solutions.

G6 provides Indiana businesses on-site IT support, whether they’re small- and medium-sized businesses or Fortune 500 enterprises. If a server shuts down or the data backup process goes south, we’ll be there to help you through it.

Rather than face crippling business downtime waiting for technology solutions, we can arrive in person to provide much-needed technical support.

Benefits of On-Site IT Support

G6’s on-site tech support services provide several advantages for businesses, such as:

On-site tech support often builds a strong relationship between your employees and our support team. Rather than viewing us as a distant phone call, your team will be able to consult someone they are familiar with.
Computer network issues often require someone with knowledge of the hardware to handle any damage or problems. An on-site specialist can quickly and efficiently assess the equipment and make repairs without the remote diagnostic process.
An on-site technician is familiar with your setup and equipment. This knowledge can help expedite services.

Reasons To Choose G6’s On-site Tech Support

Your staff needs assistance or guidance with new technology.
Hardware problems that require in-person support
Large-scale damage due to accident, catastrophe, or weather
After-hours issues
Periodic inspections and assessment of equipment

Your Trusted Technical Partner

G6 is here to provide you with the most reliable on-site IT support available in Fort Wayne, Indiana, and surrounding areas. If you need assistance with your servers, hardware, or any other technical issues at your location, contact us today.

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Round-the-Clock Remote IT Support

While on-site tech support can provide essential services, most issues are easily handled remotely by G6’s specialists. Not only are remote services far more budget-friendly, but they also allow for 24/7 monitoring.

For most businesses, having an IT staff tracking your computer network at all hours of the day is not realistic. So rather than risk missing threats or system errors, rely on G6’s remote team to provide the surveillance you deserve.

Your Support Team

Get to know the IT special forces that deliver support when you need it most.

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What Our Clients Say About Us

“G6 Communications has become an essential part of our management team here at Sauder Feeds, Inc. We were in need of finding an IT company that could help us navigate through all the various technological challenges that businesses face daily.

G6 has saved us hours of valuable time and frustration by becoming our advocate and working with our software vendors, phone companies, network security systems, security cameras, credit card machines, email challenges, server back-ups, and warranties, in addition to working with us to order, install, and set up new computers, printers, and other technical equipment.

They have become our “one-stop shop,” so to speak. Their knowledge, expertise, timeliness, and structure in all areas are exceptional. We feel so fortunate to have them working for us and can’t begin to note all the ways they have increased our productivity, helped us research technical business operation decisions, and lessened our IT headaches. Thank you, G6!”
– Kathy Sauder, Secretary/Treasurer, Sauder Feeds, Inc.

“G6 IT services provided the City of Wabash with top notch computer and networking services when we needed them the most. They have a plan in place to support the City of Wabash and our hardware and software IT needs well into the future, and respond quickly to issues when they arise. G6 allows our governmental functions for the citizens of Wabash to be the very best.”

– Scott Long, Mayor, Wabash IN.

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G6 has provided military-grade IT solutions for organizations ranging from small businesses to large enterprises. Take the first step to improve your operations by filling in your information.

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